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Whitelisting domains
Last updated:
If you are having trouble connecting to Classroomscreen, we recommend giving this article to your IT representative/department - it should provide them with the tools to get the issue resolved.
tip:
Please ensure the domains below are unblocked so Classroomscreen can work correctly.
Critical domains for the app's core functionality
- *.Classroomscreen.Com (Basically, our main domain and all subdomains, two levels deep. For instance, we use Classroomscreen.Com, Auth.Classroomscreen.Com but also Prd.Files.Classroomscreen.Com. Please whitelist all subdomains with a wildcard.)
Recommended domains for a well-functioning app
- *.Googleapis.Com (This also contains subdomains for SSO and databases.)
- *.Sentry.Io (Needed to see issues that make it easier to provide support.)
- *.Firebaseio.Com (Needed for a functioning Poll widget and syncing sessions of the same user between browsers.)
Critical domains for signing in and out
- Identitytoolkit.Googleapis.Com
important:
This applies regardless of the sign-in method.
For SSO with Google or Microsoft
The following domains are loaded by the popup for SSO using Google:
- *.Youtube.Com
- *.Gstatic.Com
- *.Google.Com
The following domains are loaded by the popup for SSO using Microsoft:
- *.Msauth.Net
- *.Microsoft.Com
- *.Live.Com
Receiving transactional emails
If you are having trouble receiving transactional emails (like pro-licenses, password reset, verification email, etc.), please whitelist the following IP address:
- Email IP address: 172.246.20.106
- DKIM Signature: send.classroomscreen.com
If you still need help, please contact us for additional assistance.
