We value your privacy:
We never sell your personal information.
We do not advertise on our websites and our application.
You own all the content you contribute or create on our application.
It’s our goal to let you use our application to its full capability and at the same time protect and limit the use of personal data.
Information we collect
Our services can be used either 1) without an account, 2) with a Basic account and 3) with a Pro account. The information we collect differs in each of these situations, as follows:
Without an account, we process the following information:
When you use our websites or applications, we collect data about your visit and surfing behavior such as your IP-address, browser, date and time, et cetera.
When you contact us directly via the web form or an e-mail, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
With a Basic account, we process the following additional information:
First name, last name, e-mail address
Optional: language and other global settings
Optional: (student) names (make sure you have consent when using this option)
With a Pro account, we process the following additional information:
Payment data for invoicing (name, address credit card information)
Data required for our service provision, depending on your request and the service to be supplied by us, such as the images you upload, the data you enter and save
Log in via Google or Microsoft
If you have a Google or Microsoft account, you can also register via one of these accounts. When you register via your Google or Microsoft account, you will go from our platform to the Google or Microsoft website, where you will be asked to enter your login details for your Google or Microsoft account.
When you login with your Google account, we will receive the following information from Google:
First and last name
When you login with your Microsoft account, we will receive the following information from Microsoft:
First and last name
For our newsletter we collect your name, e-mail address, company name (optional). We register whether you open the newsletter and your click behavior.
Why we collect information
We use the information we collect in various ways, including to:
Provide you with the required service
Invoice you for our services
Respond to your questions or comments
Provide, operate, and maintain our websites and application
Improve, personalize, and expand our websites and application
Understand and analyze how you use our websites and application
Generate user statistics
Develop new products, services, features, and functionality
Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the websites and application, and for marketing and promotional purposes
Find and prevent fraud
Exercise our rights resulting from the agreement
We will not use your personal data for other purposes, unless the further processing of the personal data is compatible with the purposes for which this data was originally processed.
Depending on the specific processing operations, we have the following legal grounds for processing your personal data:
If you have entered into an agreement with us, we will require certain data from you, including your name, contact details, data required for invoicing and information required to be able to supply the service.
Other information is processed on the basis of ‘our legitimate interests’, for example the data we need for a properly functioning website, tailored to the wishes of the website visitor.
You have the right to object to these processing operations. If you wish to object, please contact us. In that case, we will stop processing your personal data, unless there are compelling, legitimate reasons that make our interest in the processing greater than your interest to stop processing. If you ask us to stop processing, you may no longer be able to make optimal use of our services.
In some cases, we will ask for your permission before we process your data. You are entitled to withdraw your permission at all times. We will stop processing your personal data in that case.
We offer a newsletter to inform interested parties about news in the field of our services and related matters. You will only receive this newsletter if you are a subscriber. Subscribers are 1) persons who have registered for the newsletter and 2) existing users with an account. Each newsletter contains a link that allows you to unsubscribe with one click.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.
Security of personal data
We ensure appropriate security of the personal data we have received from you, in line with the applicable legal requirements and guidelines.
We have implemented a variety of security measures to protect your personal data we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. We protect your login information and the transmission of your data using Secure Socket Layer (SSL) technology.
Retention period of personal data
We do not store your personal data longer than is necessary for the purpose of the data processing.
Where your personal data is processed
We process your personal data in the European Union / EEA. The data that is processed or passed on to other countries such as the USA, will be protected by appropriate additional (technical) safeguards, our processors have ISO 27001 and SOC 1, SOC 2, and SOC 3 certification and when appropriate ISO 27017 and ISO 27018 certification.
Who receives your data
If you have an account via a so-called ‘School license’ the School Admin will be able to see your name and email address.
We use the following third party service providers:
We use payment service providers Stripe and Paddle to process your payments
We use Netlify to host our websites and applications.
We use Google and Firebase for securely storing and organizing data.
We use Cloudflare for caching and DDoS mitigation.
We use Sentry to track and log errors
We use ipStack to verify your country of residence (required by the EU tax authority).
We use SendinBlue to send emails and newsletters.
We use Google Analytics to analyze the effectiveness of our websites and applications.
Your data can also be provided to third parties, because we have to perform an agreement with you or if this is necessary to fulfil the agreements with you. In addition, we provide your data to other parties that we need in the context of our services, for example lawyers or bailiffs.
Other than that, we will only provide data to third parties with your explicit consent or if we are obliged to do so on the basis of legislation and regulations, we are forced to do so as a result of a lawsuit and/or if we deem this necessary for the protection of our own interests and/or interests of third parties.
Changes to our policy
How you can exercise your rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you wish to exercise one or more of these rights, please contact us at [email protected]
Right of complaint
If you have a complaint about how we handle your data you can:
Contact us: we will try to find a solution together with you.
Submit a complaint: you have the right to submit a complaint to the Dutch Data Protection Authority: https://www.autoriteitpersoonsgegevens.nl
The responsibility for processing the personal data lies with:
Kosterijland 10, 3981 AJ, Bunnik